Management of personal data

1. What is personal data?

The term “personal data” refers to information of individuals, such as name, postal address, email address, telephone communication, etc., that identify or can identify you, hereinafter referred to as “personal data or data”.

2. What is Personal Data Processing?

Any act or series of acts performed with or without the use of automated means, in Personal Data or in personal data sets, such as the collection, registration, organization, structure, storage, adjustment or alteration, retrieval, search for information, use, disclosure, dissemination or any other form of distribution, association or combination, restriction, deletion or destruction.

3. What Data Do We Collect?

We only collect Data that is strictly necessary to serve the purpose for which it was provided and used solely for the purpose for which it was collected. Except for any Data collected by Cookies (see more Cookies Policy here), the Data is limited to what you have provided expressly and for a specific purpose and with your consent. We also collect Data when you visit our site and if you have consented to this, consent is presumed by filling in the relevant fields.

3.1. Identity data, such as name, surname, surname, date of birth, VAT, ID

3.2. Communication data, such as postal address, email address, telephone number.

3.3. Payment details, such as credit / debit card number, PayPal, bank account number.

3.4. Identification information such as username, IP address

4. How Do We Use Your Data?

The processing of your Data is carried out either by specially authorized personnel of our Company, or by computer and electronic equipment systems from our Company. In general, your Data is processed in order to provide you with the following services:

4.1. Submission offer: The Company processes your Data to bid for short or long term house leases.

4.2. Lease of real estate: The Company processes your Data in order to fulfill its contractual relationship with you which is the lease of real estate, to comply with legal obligations, to counter, raise or exercise legal claims.

4.3. Real Estate Purchase: The Company processes your Data in order to complete the purchase of real estate.

4.4. Compliance with Applicable Laws: The Company processes your Data in order to be able to comply with its legal obligations, including in particular compliance with Tax and Insurance law.

4.5. Creating a User Account: The Company processes your Data in order to provide you with account functions and to facilitate, for example, the conclusion of a lease or real estate purchase contract.

4.6. Website Information Services: The Company provides information services to its clients

4.7. Communication: The Company uses your Data to respond to the requests / queries that you make through the Contact Center and contact forms.

5. For what purpose do we process your Data?

We collect your Data for the purposes of the products and / or services provided for, but not limited to:

(a) the evaluation of your bid on the one hand and the conclusion of the lease on the other.

(b) managing the rental house of your choice, e.g. communicating and updating your availability, contract performance, maintenance, refurbishing, repair etc., sending necessary documents for any products you purchased or services you provided, managing your of your debts to the Company, making repayments.

(c) compliance with the obligations imposed by applicable law eg. labor tax and insurance legislation

(d) checking, improving and adapting to your preferences and choices regarding our products and / or services;

(e) sending, by email, information about the Company’s products and / or services;

(f) customer satisfaction research, promotion of our products and / or services, sending newsletters of our products and / or services;

(g) the evaluation of applications and resumes for the purpose of recruitment to our Company;

(h) communication between us in the event of a competition.

6. What is the legal basis for your data processing by the Company?

Your Data is processed in accordance with:

• the terms of our contractual relationship,
• your consent, where appropriate,
• the Company’s obligations arising from the law (eg tax, labor, insurance laws, etc.),
• the legitimate interest of our Company.

7. Who are your Data Recipients?

The Company guarantees that it will not transmit, notify, concession etc. your Data to third parties (other than those mentioned herein) for any purpose or use unless this is required by applicable law or required by public / judicial bodies / authorities.

Access to your Data is strictly required by the Company’s staff, who are committed to confidentiality.

8. How do we ensure that Executors & Executors of Processing process your Data?

The executors of the processing on our behalf have agreed and are contractually bound by the Company:

• keep confidentiality,
• not send your Data to third parties without the Company’s permission;
• take appropriate security measures,
• comply with the legal framework for the protection of personal data and in particular Regulation 679/2016 / EU (otherwise GDPR).

Executives may, in the performance of their duties, employ other persons called Executors. In this case, the controller should have been given authorization to handle all or partial processing of the Data. As a consequence, the Subordinate shall have the same obligations and rights as the Executor, as set forth in this Policy, and always within the scope of its assigned responsibilities, and shall be fully responsible with the Executor.

9. When do we delete your Data?

We only retain your Data for as long as it takes to fulfill the purpose for which you have disclosed your data to us and in accordance with applicable laws.

10. Is Your Data Safe?

The Company is committed to safeguarding your Data.

Recognizing the importance of securing your Personal Data, we have taken all appropriate organizational and technical measures that are continually improved based on technological advancements with the sole purpose of securing and protecting your Data from any form of accidental or unintentional processing.

11. What are your rights?

You have access to your Personal Data.

This means that you have the right to ask us if we are processing your Data. If we process your Data you can request to know the purpose of the processing, the kind of Data we hold, who we give it to, how long we store it, if we make automated decisions, but also about your other rights, such as correction, deletion of data, limitation of processing and reporting to the Data Protection Authority.

You have the right to delete / forget about.

You may ask us to delete your Data if it is no longer necessary for the above mentioned processing purposes or you wish to revoke your consent if this is the only legal basis.

You have the right to portability of your Data.

You can ask us to read the Data you provided, or ask us to forward it to another controller.

You have the right to limit editing. You can ask us to limit the processing of your Data for as long as your processing of objections is pending.

You have the right to object and withdraw consent in the processing of your Data.

You may object to the processing of your Data, and we will stop processing your Data unless there are other compelling and legitimate reasons that prevail over your right. If you have indicated your consent to the collection, processing and use of your personal data, you may withdraw your consent at any time with future effect.

12. How can you exercise your rights?

To exercise your rights you can apply by sending us a letter – request to the Company’s postal address Mary Apartments, Sitia, Crete, Greece P.C. 72300  or its email address info@maryapartments.gr with the title “Exercise of Right” and we will take care consider it and answer it as soon as possible.

Exceptionally:

if you wish to withdraw your newsletter consent you can do so by selecting the link “To delete from the” newsletter mailing list “click here” at the bottom of each newsletter.

13. When Do We Answer Your Requests?

We will respond to your Inquiries free of charge without delay, and in any case within one (1) month after we receive your request. However, if your Request is complex or there is a large number of your Request we will let you know within the month if we need to receive an extension of another (2) two months within which to respond.

If your Claims are manifestly unfounded or excessive in particular because of their recurring nature, the Company may charge a reasonable fee, taking into account administrative costs for providing the information or performing the requested action or refusing to respond to the Request . 

14. Where can you turn for the development of your Requests?

For information on the progress of your Request you may call on the telephone +306977 935 250 or the email address info@maryapartments.gr

15. What is the law applicable to the processing of your Data by us?

The applicable law is Greek law, as formulated in accordance with the General Regulation on the Protection of Personal Data 2016/679 / EU, and generally the applicable national and European laws and regulations on the protection of personal data.

Any dispute shall be brought before the locally competent Greek Courts.

16. Where can you appeal if we violate applicable law to protect your Personal Data?

You have the right to file a complaint with the Privacy Authority (Kifissias Post Office 1-3, 115 23, Athens, tel. 210 6475600, e-mail contact@dpa.gr ), if you believe that the processing of your Personal Data violates applicable national and regulatory law on the protection of personal data.

17. How will you be informed of any amendments to this Policy?

We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will post this update on our site, and we will notify you in any appropriate manner.

We encourage you to read this Policy from time to time to know how your Data is protected.